Limited Warranty Information for Zamp Solar Solar Modules, Solar Charge Controllers and Portable Systems.
View Warranty Info
To make a warranty claim, download, print and complete the Warranty Claim Form (PDF)
Include a copy of customer’s proof of purchase along with product. Upon receipt Zamp Solar will repair or replace the item. Zamp Solar will provide return shipping of the repaired or replaced item to the customer or dealer. Zamp Solar is not responsible for shipping charges to return item to our facility. Warranty covers frame to frame for one year.
BCS Product Warranty
We strive to assemble our BCS kits with the highest quality components on the market while keeping costs down to offer a line of affordable quality solar kits.
Solar Panels: 25-year power output warranty: 5-year/95% efficiency rate, 10-year/90% efficiency rate, 25-year/80% efficiency rate • 5-year material and workmanship warranty
Charge Controllers: see Zamp Warranty Information above
If you purchased a BCS Solar Kit and an item is defective, we will replace it within 30 days of purchase. An RMA # is required with all returns. Please call us at 970-882-8046 to obtain an RMA #. We will need to determine if the damage is due to the manufacturing or our shipping process. In both cases you will be eligible for a refund or replacement. If the damage occurred due to improper handling during set up, you will not be eligible for a refund.
Note: Inverters, solar charge controllers, batteries and other electronic equipment can easily be damaged if installed incorrectly. If you do not feel comfortable installing electronic or electrical devices, please contact us for assistance or seek the help of a qualified electrician.
After the 30 day return time-frame has passed, all BCS products are warrantied through the individual component manufacturers. Please contact us for manufacturer information.